Upon ordering your roaster you shall receive an order confirmation and a dispatch notice, this will include your tracking number. Your tracking information may take a couple of days to update.
Please check our Home Roasting System product page for the latest shipping information.
For orders within the UK, we use two different services
Royal Mail - up to 3 days once dispatched
DHL - up to 48 hours
For international orders, we use two different service
Royal Mail - up to 10 working days once dispatched
DHL - up to 8 working days once dispatched.
Note that time may be added dispatch times due to customs and import checks. You can sign up for tracking updates from the shipping provider and will be contacted by them directly if they require any additional information from you.
We do not offer collections from IKAWA HQ