Top Categories
Top Questions
Here you can find our top five most asked questions. You can also use the search bar.
Order Help
Everything you need to know about placing an order, tracking and taxes and duties.
Green Coffee
How we source our coffee, the different processing methods and how to roast non-IKAWA Coffee.
Other Categories
Roasting
All the info you need to get the results you want.
Technical information
All you need to know about the technical specifications of the IKAWA Home Roaster
Getting Started
Is the IKAWA Home for you, how to connect and what is in the box.
IKAWA Perks and Credits
Our rewards programme
App Support
Account information, troubleshooting and device specifications
Technical Support
Technical troubleshooting and support
Warranty and Repair
What is included in our warranty and what to do if you need a repair.
Tips and Tricks
From our team and coffee experts.